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This Privacy Notice describes how TryNew.PH collect and processes your personal information through its websites, products & online services ("TryNew Services"). By using TryNew Services, you are consenting to the practices described in this Privacy Notice.

  • What Personal Information Does TryNew.PH Collect?

  • For What Purposes Does TryNew.PH Use Your Personal Information?

  • Do We Share Your Personal Information?

  • What Information Can You Access?

  • How Secure Is Your Information?

  • What About Advertising?

  • Conditions of Use, Notices & Revisions

What Personal Information Does TryNew.PH Collect?


We collect your personal information in order to provide and  improve our products and services. Here are the types of personal information we collect:

  • Information You Share To Us. We receive and store any information you provide in relation to your use of TryNew services. We collect (2) types of information from you - (1) Personally identifiable information, and (2) Non-personally identifiable information.

  • Automatic Information:  Like many websites, we use "cookies" and other unique identifiers, and we obtain certain types of information when your web browser or device accesses TryNew.PH website.

  • Information from Other Sources: We might receive information about you from other sources, such as updated delivery and address information from our couriers which we use to correct our records and deliver your next samples more easily. 

You provide information to us when you:

  • provide information when you register as a member on our website. For reference, please check personal information shared under MY ACCOUNT.

  • configure your settings, provide data access permissions for, or interact on our website

  • communicate with us by phone or email

  • complete a questionnaire, a survey or a contest entry form

  • use our services and/or features of our website

  • provide reviews and rate products featured on our website and sampling activities 

As a result of those actions, you might supply us with such information as:

  • identifying information such as your name, address, and phone numbers;

  • your age;

  • your IP address;

  • email addresses of your friends and other people;

  • content of reviews and emails to us;

Automatic Information

Examples of the information we collect and analyze include:

  • the internet protocol (IP) address used to connect your computer to the internet;

  • email address,

  • the location of your device or computer;

  • phone numbers & emails used to contact our customer service number

  • We may also use device identifiers, cookies, and other technologies on devices, applications, and our web pages to collect browsing, usage, or other technical information.

Information from Other Sources


Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily;

For What Purposes Do We Use Your Personal Information?


We use your personal information to operate, provide, develop, and improve the products and services that we offer to our members. These purposes include:

  • Delivery of product samples. We use your personal information to deliver FREE product samples and communicate with you about our services and promotional offers.

  • Provide, troubleshoot, and improve TryNew services. We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of our website.

  • Recommendations and personalization. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with TryNew.Ph.

  • Communicate with you. We use your personal information to communicate with you in relation to TryNew Services via different channels (e.g., by phone, email, chat).

  • Advertising. We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. We do not use information that personally identifies you to display interest-based ads.

Do We Share Your Personal Information?

Information about our members is an important part of our business, and we are not in the business of selling our members' personal information to others. We share members' personal information only as described below:

  • Transactions involving Third Parties: We make available to you services, products, applications, or skills provided by third parties for use on or through TryNew.Ph services. We also offer services jointly with third-party businesses.

  • Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders for products or services, delivering packages, sending postal mail and email, analyzing data and providing customer service. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes.

  • Business Transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, members' information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the member consents otherwise).

  • Serve legal obligations. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website; enforce or apply this Privacy Policy, our Website Terms of Use or other agreements; or protect the rights, property or safety of the Website, its Users or others.

How Is My Personal Data Protected?


We design our systems with your security and privacy in mind.

  • We work to protect the security of your personal information during transmission by using encryption protocols and software.

  • We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of members’ personal information. Our security procedures mean that we may ask to verify your identity before we disclose personal information to you.

  • Our devices offer security features to protect them against unauthorized access and loss of data. You can control these features and configure them based on your needs.

  • It is important for you to protect against unauthorized access to your password and to your computers, devices, and applications. We recommend using a unique password for your TryNew account that is not used for other online accounts.

What Information Can I Access?


You can access your information, including your name, address, profile information in  "My Account" section of the website. 

How About Cookies?

To facilitate and customize your experience with the Website, we store cookies on your computer. We use cookies to save you time while using the Website and provide you a customized experience. Cookies also allow us to collect Non-Personally Identifiable Information from you, like which pages you visited and what links you clicked on. Use of this information helps us to create a more user-friendly experience for all visitors.


In addition, we may use Third Party Advertising Companies to display advertisements on our Website. As part of their service, they may place separate cookies on your computer. We have no access to or control over these cookies. This Privacy Policy covers the use of cookies on our Website only and does not cover the use of cookies by any advertiser.

What Choices Do I Have?


If you have any questions as to how we collect and use your personal information, please contact our Customer Hotline service.

  • You can choose not to provide certain information, but then you might not be able to take advantage of many of TryNew services.

  • You can add or update certain information on pages. When you update information, we usually keep a copy of the prior version for our records.

  • If you want to browse our websites without linking the browsing history to your account, you may do so by logging out of your account and blocking cookies on your browser.

  • You will also be able to opt out of certain other types of data usage by updating your profile information.

  • In addition, to the extent required by applicable law, you may have the right to request access to or delete your personal information. If you wish to do any of these things, please contact our Customer Hotline.

Are Children Allowed to Use TryNew Services?


If you are under 18, you may use TryNew.PH Services only with the involvement of a parent or guardian. We do not knowingly collect personal information from minors under the age of 18 without the consent of their parent or guardian. If we obtain information that a user is under 18, or that a user has misrepresented his/her age and is actually below 18, we will take steps to remove that user's personal information permanently from our databases. By using the Website, you are representing that you are at least 18 years old.

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